Privacy Policy

1. Information We Collect

At Lumiere Multi Speciality Dental Clinic, we collect personal and medical details necessary to provide you with high-quality dental care. This includes:

• Contact details such as name, phone number, email address, and home address.
• Medical and dental history, including past treatments, allergies, and existing conditions.
• Radiographs (X-rays), 3D digital scans, and clinical photographs of your teeth and jaw.
• Appointment requests and notes from your correspondence with us via our booking form, WhatsApp, or phone calls.

2. How We Use Your Information

Your information is exclusively used to deliver professional dental services. Specifically, we use it to:

• Diagnose dental conditions, draft treatment plans, and perform procedures.
• Schedule, modify, and confirm your appointments.
• Send appointment reminders and critical clinic updates via SMS, email, or WhatsApp.
• Maintain accurate clinical records as required by medical regulations and laws.

3. Data Sharing & Security

We do not sell, rent, or trade your personal information. Medical records are highly confidential and are only shared with third parties under the following strict circumstances:

• With your explicit consent: Sharing files with dental laboratories (for custom implants/aligners) or specialist consultants.
• Legal Compliance: When required by law, regulation, or a judicial authority.

We employ secure local and cloud-based systems with access controls and encryption to protect your sensitive healthcare records from unauthorized access.

4. Your Rights

As a patient, you have the right to:

• Access your clinical records, dental X-rays, and diagnostic scans.
• Request corrections to any inaccurate contact or personal details.
• Withdraw consent for optional communications, such as marketing updates.

5. Contact Us

If you have any questions about this Privacy Policy, your clinical data, or how we protect your information, please contact our clinic: